"Ready to ship" items will ship within two business days. Personalized items will ship within three business days after completion to allow items made with epoxy the proper time to cure. Items are shipped via USPS and tracking numbers are provided. To fully protect your package from loss or damage, please add Route shipping insurance to your order. Route will file claims with USPS on your behalf should the need arise and will streamline the process. Seller is not responsible for shipping delays that may occur once the item is out of our hands.